Customer Care · FAQs
Questions,answered.
Customisation, bulk orders, timelines, payment and delivery — everything you'd want to know before you order.
Before You Begin
“Everything you’d want to know, answered with complete transparency.”
100% Artisanal Heritage
Crafting Timeless Shagun Memories
Yes — every piece is handcrafted to order. Choose your own colors, themes and designs, and we'll tailor each detail to your celebration.
Yes. We welcome bulk orders for weddings, celebrations, corporate gifting and special occasions, with pricing crafted around your quantity and design.
Yes, we deliver to every corner of India, from metros to the smallest towns.
Standard orders are processed within 7 working days. Bulk orders typically take around 3 weeks for processing and dispatch. Timelines may vary slightly with design complexity and quantity.
We require 100% advance payment to confirm an order, with production beginning as soon as payment is received.
Weddings, rokas, engagements, anniversaries, baby showers, baby arrivals, birthdays and festivals such as Diwali, Eid, Christmas and Raksha Bandhan — alongside bespoke corporate gifting.
Absolutely. Share your ideas and inspiration with us on WhatsApp at +91 99999 80586 or email paperdreamz.orders@gmail.com, and we'll bring your vision to life.
As every piece is handmade and customised specifically for you, we're unable to accept returns or exchanges. We recommend reviewing your customisation details carefully before confirming your order.
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